Shipping Policy
Shipping Policy
Free Shipping
At Avora New York, we are proud to offer free shipping on all orders with no minimum purchase requirement.
All orders are processed and shipped from our warehouse.
During periods of high demand, such as holidays, product launches, or sales events, processing times may be longer than usual.
Order Processing
Orders are processed Monday through Friday (excluding public holidays).
The processing time is 3 to 10 business days from the date the order is confirmed.
Once processed, the order will be shipped on the next business day.
We do not process or ship orders on weekends or public holidays.
Once an order has been placed, it cannot be canceled.
If you need to modify your shipping information, please contact us as soon as possible at:
However, once the order has been processed, changes can no longer be made.
Delivery Times
After processing, delivery times depend on the destination country.
Estimated delivery times are:
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United States: 7–15 business days
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Canada: 7–16 business days
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Central America: 10–25 business days
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Australia / New Zealand: 10–26 business days
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Other Countries: 11–30 business days
Please note that these timeframes are estimates and may be affected by factors beyond our control, including:
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Customs procedures
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Logistics and transportation conditions
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Peak seasons and high demand periods
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Unforeseen global events
Shipping Delays
If you experience a delay beyond the estimated delivery timeframe, we recommend contacting our customer support team at:
We will be happy to assist you and investigate any shipping issues.
Order Tracking
Once your order has been shipped, you will receive a tracking number that allows you to:
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Check the shipping status
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Track your package in real time
Customer Responsibility
Customers are responsible for providing accurate and complete shipping information.
Avora New York is not responsible for:
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Incorrect or incomplete shipping addresses
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Lost packages resulting from inaccurate information provided by the customer
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Delivery issues caused by the customer’s failure to provide correct shipping details